New: information on upgrades available here
in progress
Mihai Banulescu
We are adding a new "Upgrades" category, in order to be more in touch with our users about issues that only affect them indirectly.
Upgrades, or tech debt, are a great example of important-not-urgent... unless they're ignored for a long time, and start fires which do become urgent!
Upgrades also introduce the risk of bugs, and do not provide any value visible to the customer — except for long-term reliability.
Our app has been around for over 13 years, and has therefore accumulated a lot of tech debt. The new engineering team has already resolved a lot of it — for example, upgrading our MySQL to 8.0, which required some recent scheduled downtime.
We will now use Canny to communicate when we are doing upgrades.
L
Lynn
I am having issues with iOS app - when I check goals the app crashes. Many others are having this issue too and wanting to leave app because of it. It took me 3 emails to support to finally get this Canny link. I didn’t want to give up because I love this app but many coach people are leaving due to crashing when goals checked. It’s a huge problem that is causing the app to be frustrating and not work. Please fix as soon as possible.
Lidia Chmel
in progress